Channels overview

The channels

- Web — /chat. Best for long sessions, voice, complex tasks.
- WhatsApp — best for India + voice notes + on-the-go.
- Telegram — best for groups, media, cleaner Bot API.
- Discord — best for servers, communities, bot-friendly UX.
- Voice — real-time conversation + outbound phone calls.

Which is best for which task

| Task | Best channel |
|---|---|
| Inbox triage | Web or WhatsApp |
| Quick reminder | WhatsApp |
| Meeting prep | Web (richer surface) |
| Deep research | Web (Apex available) |
| Outbound call | Voice |
| Group brief | Telegram or Discord |

Shared memory

What you tell Niyra on WhatsApp, she knows on web. Setting preferences once works everywhere.

Restrictions

You can scope per-channel:

- "WhatsApp Niyra only uses Gmail + Calendar."
- "Discord Niyra doesn't have access to Finance."

Set from Settings → Channels → [channel] → Scopes.